CALL 07938592051
EMAIL
FACEBOOK
BOOK NOW

Nicky's Holistic Haven

HOLISTIC THERAPIES IN PORTCHESTER, FAREHAM

Your Personal Information – General Data Protection Regulation (GDPR)

GDPR provides legal protection for personal information from May 2018. This document tells you what personal information I hold and why, and what your rights are. Once you have read it please complete and sign the declaration/statement of consent at the bottom. A copy of this document will be provided to you if you wish.

Therapist’s Name: Nicola Gibbs   

Address: 18 Laverock Lea, Fareham, PO16 8da 

Phone no: 07938592051 

Email: nickygibbs@nickysholistichaven.co.uk

The Purpose of processing Client Data 

 

In order to give professional holistic treatments, I will need to gather and retain potentially sensitive information about your health. I will only use this information for informing your treatments and associated recommendations concerning aspects of health and wellbeing which I will offer to you.  

 

I also take basic contact details and information to allow me to contact you and handle or change bookings. I may receive contact information from you via phone, email or via my website. 

Lawful Basis for holding and using Client Information 

 

The lawful basis under which I hold and use your information is: 

 

  1. my legitimate interests i.e.my requirement to retain the information in order to provide you with the best possible treatment options and advice 

 

As I hold special category data (i.e health related information), the Additional Condition under which I hold and use this information is: for me to fulfil my role as a health care practitioner. 

What information I hold and what I do with it 

  

In order to give professional holistic treatments, I will need to ask for and keep information about your health. I will only use this for informing treatments and any advice I give as a result of your treatment. The information to be held is: 

  • Your contact details 
  • Medical history and other health-related information (which I will take from you at first consultation and update as and when changes occur) 
  • Treatment details and related notes (which I will take after each treatment) 

 

I will NOT share your information with anyone else (other than within my own practice, or as required for legal process) without explaining why it is necessary, and getting your explicit consent. 

How Long I Retain Your Information for 

 

I will keep your information for the following periods: 

  1.  ‘claim’s occurring’ insurance: (records to be kept for 7 years after last treatment) 
  2. law regarding children’s records, records to be kept until the child is 26 (7 years from when they become 18)  

 

It is a requirement of my insurance that the above data be held for the above time. After this time, your information will be securely destroyed. 

Protecting Your Personal Data 

 

I am committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, I have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you. Your consultation forms are only available to me and at all times except during a treatment will be locked into a secure container. 

 

I will contact you using the contact preferences you give me (including phone no and email address) in relation to:  

  • Appointment times  
  • Therapy information or information related to your health 
  • Special offers and promotions (you may unsubscribe to any marketing emails at any time) 

Your Rights 

 

GDPR gives you the following rights: 

 

  • The right to be informed: To know how your information will be held and used (this notice). 
  • The right of access: To see your therapist’s records of your personal information, so you know what is held about you and can verify it. 
  • The right to rectification: To tell your therapist to make changes to your personal information if it is incorrect or incomplete. 
  • The right to erasure (also called “the right to be forgotten”): For you to request your therapist to erase any information they hold about you. This right only comes into effect once the “claims occurring” insurance requirement has been adhered to so information cannot be deleted until 8 years following your last treatment. 
  • The right to restrict processing of personal data: You have the right to request limits on how your therapist uses your personal information 
  • The right to data portability: under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems.  
  • The right to object: To be able to tell your therapist you don’t want them to use certain parts of your information, or only to use it for certain purposes. 
  • Rights in relation to automated decision-making and profiling. 
  • The right to lodge a complaint with the Information Commissioner’s Office: To be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be. 

 

Full details of your rights can be found at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.  

 

If you wish to exercise any of these rights, please use the contact details given above. 

 

If you are dissatisfied with the response you can complain to the Information Commissioner's Office; their contact details are at:  www.ico.org.uk 

My Rights 

 

  • If you don’t agree to me keeping records or information about you and your treatments, or if you don’t allow me to use the information in the way I need to inform for treatments, I will almost certainly not be able to treat you.   
  • I have to keep your records for a certain period as described above, which may mean that even if you ask me to erase any details about you, I will have to keep these details until after that period has passed 
  • I have the right to move your information between computers and IT systems, as long as your details are protected from being seen by others without your permission. 

A copy of this signed document will be retained with your personal information.  

 

You can request a copy of this document.